Frequently asked questions
Unfortunately, we don't have a physical store, but sell, among other things, in Illums Bolighus.
If you want to exchange for another product, we recommend that you go in and buy the item you want to exchange for. We offer free shipping on goods that are to be exchanged. If there is shipping on the product you want to exchange for, you can use this discount code and we will pay the shipping: FREE SHIPPING789
You can pick up a return label through our return portal, which you can find here. https://return.shipmondo.com/returfloradanica
The return label costs DKK 39.00 and deduct the amount you need to return
You can pick up a return label here https://return.shipmondo.com/returfloradanica The return label costs DKK 39.00
Once we have received the item in our warehouse, we will refund your money
You can read more about returns and exchanges here
Danish Heritage ApS / Flora Danica
8240 Rice forest
You can always contract us via email.
We try to answer all inquiries as quickly as possible within 24 hours.